Shipping & Refunds

Refund Policy

Regrettably, No Refunds or Exchanges will be permitted, since each fabric will be specifically created for you.

We are more than willing to accommodate your requests and clear out any doubts. So feel free to contact us anytime and we’ll help you make an informed decision.

Despite every effort to provide accurate images of each product's colour and design, actual colours and design may vary slightly, due to different device screen settings, the lighting in the installation location, slight differences in product finishes over time and other factors.

Shipping Policy

Our shipping charges vary on the basis of:

  • Country

  • Weight

  • Volume

We will provide you with an approximation of the weight of each product variant to keep you better informed. We try to provide you with the least expensive shipping option but one that we can assure does not compromise on the quality and efficacy of their services. We use reputed couriers like DHL, FedEx, UPS based on the destination of delivery. We will share the tracking number provided to us by the courier company via email. You will receive regular updates for the same through the courier company as well.

Please note that once the package has been handed over to the courier company, we are not responsible for any delays, damage, theft or loss during transit. All further updates and tracking information will be made through the courier company.

The shipping charges we collect are freight charges. The custom duties/taxes are not a part of the shipping charges and are usually decided by local custom tariffs. We have no control over the same.

Since each fabric will be specifically created for you, we require at least 20-45 days to fulfil your order, which is dependent on the quantity of the order. We will keep you updated on the status of the order and once ready, we will confirm the exact shipping duration with our courier company and inform you of the same. Order quantities that exceed a certain threshold will take longer to produce and dispatch, which will be intimated to you during checkout.

Delays on all international orders during COVID-19 due to flights  - orders will be shipped on available flights only.